Payments

What if my payment is constantly not being accepted?
Sometimes our payment provider flags customers and does not accept their payment details or can not charge their cards. In this case please submit a ticke...
Wed, 4 Mar, 2020 at 8:07 AM
Our payment methods
We are one of the few online steroids stores that accept payment with major credit cards. But we prefer our first time clients not to place orders for more...
Wed, 26 Apr, 2017 at 9:10 AM
Payment was refunded with 10% bonus. WHY?
Sometimes we can't ship due to some problems with stock. That's why we can issue FULL refund of payment PLUS 10% above to compensate your time and e...
Sat, 20 Oct, 2018 at 4:02 PM
How long do deposits/payment approvals take?
Execution/approval times can vary, but typical estimated times are listed below. Credit cards: 1-3 business days Bank transfers: 3-15 business days We...
Fri, 30 Oct, 2020 at 4:20 PM
I paid - but my order status was not updated!
Sometimes payment provider places payments are on hold for a few days until they verify that sender is genuine. Please send us your transaction ID from th...
Fri, 30 Oct, 2020 at 4:17 PM
How is my payment processed?
Once you submit your payment via credit card we may require to verify your order. This is why it’s important for us to have your valid phone number. If orde...
Wed, 26 Apr, 2017 at 9:11 AM
I placed order but my card is not charged?
Your card is not charged immediately after your purchase. The verification process takes from 2 hours to 2 business days. If your card is not charged within...
Fri, 30 Oct, 2020 at 4:22 PM
Can I pay via bank transfer and are there any advantages if I choose this payment method?
We offer 5% discount on any order paid via bank transfer. Plus we cover bank transfer fees. For example, if your order is for $400 and you are willing to pa...
Wed, 26 Apr, 2017 at 9:15 AM
What discounts do you offer?
We have the following list of discounts available right now: 5% discount on orders less than $750 if payment method is bank transfer, money transfer o...
Wed, 26 Apr, 2017 at 9:17 AM
Double Charged
The reason why you got 2 charges in your card is that it was declined on our first payment gateway due to some missmatch in billing address with the info...
Wed, 10 May, 2017 at 9:42 AM