Due to all global post services operations stop we experience delay in deliveries of our packages to our customers.

Every post that we are using (The majority of EU countries, India, Singapore, Thailand and others) are not shipping to USA right now or ship WITH DELAY.

We send out our packages regular way (within 3-5 business days after payment), but our packages lay down in post offices or stuck on the route to our client.
The major problem is USPS hub in New York City, where majority of our packages are routed.
You can easily see this using tracking codes that we provide and usps.com site.

If a tracking code is not working - then it will become available within next 10 business days. This means that order was packed and left in post office and is simply delaying shipping out from our warehouse country right now.

We also try to ship your orders from other locations.
For example, after India closed their postal services we started to ship those orders from Europe instead. In such cases we replace products of one brand with another. This is done to ensure that our customer will at least get products. And if you are not satisfied with the quality we will send you some free products with your next order.

You should not be worried of scam of any kind. You paid us with credit cards and thus you have 180 days to claim your money. You are protected from non-delivery.

WE JUST ASK YOU TO WAIT 10-15 MORE BUSINESS DAYS.
You will see that we are not scammers. We can show you tracking codes that are really being delayed from delivery to our customers addresses because of bad postal office work.

This message does not prevent you from submitting any other ticket.
We are here to help you.
So please get in touch and we will see what we can do regarding your particular order.

Thank you very much for understanding.